Microsoft 365 Specialist

About this role

Job Summary: In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.

Skills

Key responsibilities

• Develop, adapt, and refine prompts for Microsoft 365 applications including Word, Excel, PowerPoint, OneNote, Outlook, and Teams.
• Evaluate and annotate model responses or artifacts across 16 defined dimensions, ensuring accuracy and quality.
• Collaborate with cross-functional teams to define evaluation criteria and implement process improvements.
• Maintain meticulous documentation related to prompt modifications and model evaluations.
• Identify trends in data labeling and provide actionable feedback for model enhancement.
• Communicate findings and recommendations clearly through both written reports and verbal presentations.
• Ensure all project work aligns with organizational standards and data privacy requirements.

Required skills & qualifications

• Specialist-level hands-on experience with Microsoft 365 applications (Word, Excel, PowerPoint, OneNote, Outlook, Teams).
• Exceptional written and verbal communication skills, with a proven ability to articulate complex processes succinctly.
• Demonstrated experience in data labeling, prompt creation, or related evaluation workflows.
• Strong analytical skills and attention to detail in assessing digital artifacts and model outputs.
• Ability to work independently and manage multiple tasks in a fast-paced, remote environment.
• US-based, with availability for remote collaboration in a distributed team.
• High standard of professionalism, integrity, and commitment to customer objectives.

Preferred qualifications

• Previous experience in AI or machine learning-driven environments.
• Familiarity with quality assurance or data validation processes.
• Background in technical documentation or workflow optimization.