Operations Specialist

About this role

Job Summary: In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.

Skills

Key responsibilities

• Analyze authentic workplace communications, including Slack messages, email threads, and internal files, to extract key information and context.
• Identify decisions, action items, dependencies, blockers, and unresolved questions within unstructured business conversations.
• Synthesize complex, multi-source data into realistic, multi-step tasks for evaluating advanced AI agents in the Jarvis reinforcement learning environment.
• Develop clear prompts and robust evaluation rubrics rooted in real startup workflows and workplace dynamics.
• Distinguish relevant details from irrelevant context while tracing information across multiple channels and timelines.
• Handle ambiguity and incomplete data with systematic, structured approaches to ensure task realism and accuracy.
• Maintain confidentiality and uphold data integrity when working with sensitive, authentic workplace materials.

Required skills & qualifications

• Expert-level written and verbal communication skills with a strong emphasis on clarity and precision.
• Demonstrated ability to interpret and connect fragmented workplace communications across diverse formats.
• Experience in synthesizing and organizing messy, unstructured information into actionable insights.
• Proven capacity to identify key decisions, action items, and contextual dependencies within fast-paced business environments.
• Strong generalist skills, ideally with experience in startups or dynamic operational roles.
• Comfort working with evolving business scenarios, distributed knowledge, and shifting priorities.
• High attention to detail and commitment to maintaining confidentiality.